An illustration of the letters "DIY" which are made out of random objects

Easy Troubleshooting: 7 Hearing Aid Issues

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You Won’t Miss a Beat With These DIY Hints

Like other electronics, hearing aids can have their down moments. Whether the hearing aid batteries seem to drain too quickly, you’re getting unpleasant feedback, or there’s no sound at all, you might run into an issue that needs attention.

The good news? A little DIY troubleshooting can make a big difference in getting your devices back up and running. Identifying the potential problem is over half the battle, and the following simple fixes may be just what the doctor ordered.

 

Feedback or Whistling

Hearing aids work via three main components: a microphone that detects sound, an amplifier to louden the sound, and a receiver to transmit sounds to your ear canal. The more sophisticated the technology, the more it can be personalized to your specific hearing needs and the more likely it has built-in components to automatically adjust to your listening environment and preselected preferences.

If, however, a bit of the amplified sound boomerangs from the ear canal back to the microphone, you might experience some feedback. The feedback may come across as a squeal, a wind-like noise, a whistling sound, a high-pitched buzz, or similar audio. Thankfully, many of today’s modern devices are already designed to help reduce the issue.

If feedback does occur, however, here are some potential steps:

  • Make sure your device’s earmold or dome is inserted or set appropriately.
  • Check your device’s volume, ensuring it’s not too loud.
  • Change out the wax filter, if applicable.
  • Create some distance between any object in your hand and the hearing aid.
  • Address any excess buildup of cerumen or earwax, whether through professional care or safe DIY methods.

 

Distorted or Weak Sound

If the sound isn’t coming through as strongly as it should, it could be a few reasons — perhaps more commonly, the hearing aid battery:

  • If the hearing instrument uses disposable batteries, make sure they’re specifically compatible with the device, free from dust and dirt, and replaced if old or potentially not working well.
  • If the device is a rechargeable hearing aid, give it a good charge — first checking your manual for proper procedures — and make sure the charger itself is also fully charged.

The problem could lie with a clogged earmold, which can simply be cleaned. Another source could be moisture in the device, which can be remedied with a hearing aid dryer, a dehumidifier, or a gentle wiping of the hearing aid before letting it fully dry.

Another possibility is a broken receiver wire, depending on the type of hearing aid, which would likely require professional repair.

 

No Sound at All

If you’re not getting any sound, the solution may be as easy as making sure the device is turned on, the battery’s installed, and the microphone isn’t muted.

Other potential steps:

  • If there’s already a battery installed, try replacing it with a fresh one.
  • For rechargeable devices, ensure both the hearing aid and the charger are fully charged.
  • If the earmold is clogged, gently clean it following directions for your device.

If the hearing aid has a receiver wire that’s been damaged, you’ll likely need to take it in for professional care, during which your device can also get a thorough check.

 

Fast Battery Drainage

Do your hearing aid batteries seem to run out of juice a little too quickly? This might happen if the hearing technology’s left on for extended periods. Turning hearing aids off when not in use — including properly storing them overnight — can be a big help.

Old batteries can also be the source of the problem:

  • For disposable batteries, check the packaging and keep a record of their estimated expiration date — if listed — as well as the date you inserted them into your device.
  • In the case of rechargeable devices that have been in operation a while — three to four years, for example — consider taking them in for a professional checkup.

 

Rechargeable Hearing Aids Not Charging

The convenience of rechargeable hearing aids can’t be beat. Just plug in, charge, and go. If something seems to be getting in the way of quick and easy charging, check to make sure that the:

  • Hearing device is set appropriately in the charging cradle or dock.
  • Hearing device charger is fully charged or properly plugged into the power outlet.

 

Background Noise Too Prominent

Most hearing instruments today are equipped with directional mics and other features to automatically highlight speech and other sounds you want to hear while filtering out the noises you don’t. Plus, our knowledgeable team can work with you to personalize the built-in capabilities for your individual needs.

If you later find that you’re experiencing too much background noise with your hearing devices, try these steps:

  • Lean into your compatible hearing aid app, if available for your device, that may have settings to further minimize unwanted sounds.
  • If pairing with a Bluetooth accessory that requires a companion app, make sure the app and your internet — if required for the app — are working.
  • Use the telecoil or T-coil function on your device, if available, to tap into hearing loops that some theaters, lecture halls, and other public spots have installed for easier listening within their venues.
  • Try to minimize distracting sounds by controlling your environment, including turning other audio sources down or off, closing the door to background noise, or keeping the noise behind you.

 

Hearing Aids Not Connecting to Bluetooth

Bluetooth connectivity has opened another level of capabilities for modern digital hearing aids. It makes streaming a breeze, with music, phone calls, video conversations, and other audio sent directly from a sound source to your hearing devices.

If you’re having trouble pairing your hearing technology with another Bluetooth-enabled electronic device, these steps might be just the trick:

  • Make sure Bluetooth is activated on both your hearing aid and the other equipment.
  • Confirm the devices aren’t already paired, which may automatically occur at times.
  • Ensure your equipment is within range for the connection to take place.
  • Check that any app or Wi-Fi access needed to work with the other device is on.
  • Unpair other devices that may already be paired with the equipment you’re trying to pair.
  • Consider restarting the pairing process, following the instructions in the hearing aid manual.

 

When to Seek Professional Hearing Aid Care

Some hearing aid issues are beyond a home remedy. We can help.

Reach out if issues such as these apply:

  • Physical damage, such as a broken casing, cracked tubing, or exposed wires, should be evaluated and repaired by a professional.
  • Continual distortion, feedback, or muffled sound may require professional fine-tuning of the settings or additional troubleshooting.
  • Frequent battery drain, power fluctuations, or failure to power up might reflect an internal problem needing professional assessment and repair.
  • Excess earwax and moisture accumulation inside device can affect performance. Regular DIY cleaning is important, but periodic professional cleaning is also integral for long-term functionality.
  • Persistent discomfort or frequent dislodging of the hearing aid may require professional adjustment to assess the problem and ensure a comfortable, snug fit.
  • Significant changes in hearing could affect how well the device’s settings meet your needs. Our team can assess the changes and potentially adjust the hearing aid settings accordingly.
  • Device is due for professional clean and check, which should be scheduled about every six months to help your hearing aids stay in top shape.

Have questions about your hearing aids? Got an issue that might go beyond a DIY fix? Has it been a while since your device’s last professional clean and check? You don’t have to spend time searching online for “hearing aid repairs near me.” We’re local, knowledgeable, and right here at your service. So don’t wait. Contact our caring team to get your questions answered or to book a visit today!

retro illustration of an island beach at sunset

Enjoying the Sand and Waves? Protect Your Hearing Aids!: 8 Simple Do’s & Don’ts

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A Little TLC for Your Devices Helps You Seize the Season

Want to help your hearing aids stay in top shape throughout the season? Whether your summer includes playing Marco Polo, setting sail, or just catching some sun on the sand, dive into these quick maintenance tips to keep the fun at hand.

DO

consider using a hearing aid dryer or dehumidifier, which not only dries and sanitizes your devices as you sleep but can also double as their regular storage container. Convenient and easy!

DON’T

swim wearing hearing aids or allow water and sand on them. Along with using a dehumidifier, wipe your devices daily with a dry cloth to help clear moisture and debris and reduce the risk of damage.

DO

keep your hearing aids away from the summer heat, which can do a number on them. Pick a cool, dry area for storage, and avoid leaving the devices in a sunny spot or hot car.

DON’T

forget your hearing-aid covers (for behind-the-ear devices), which can help protect against excess moisture when summer heat and activities lead to sweating. The covers help keep out dust and dirt, too.

DO

give your hearing aid batteries a break. Remember at night to remove them from your devices and leave the battery door open, helping reduce moisture and maximize battery life.

DON’T

prematurely pull the stay-fresh tab that helps keep new hearing aid batteries from discharging early. Once the batteries activate, they can’t be deactivated, so first be sure you’re ready to use them.

DO

regularly change the wax guard, helping protect your devices from damaging buildup of wax, skin particles, and other debris. Putting this task on at least a monthly schedule — or when needed — makes for a timely reminder.

DON’T

fit the wrong wax guard to your device. Wax guards come in diverse sizes and types, but not every version is right for your hearing aids. We can provide or help you choose a compatible product.

Summer fun is for everyone, so maximize each day by getting the most from your hearing aids. Think of them as you would your smartphone, keeping them safe from harm’s way, and enjoy your best season yet. For more tips, contact us today!

an illustration of various hearing aid models

Q&A: Upgrading Your Hearing Aids

in ,

Q: How often should I update my hearing devices?

A: That’s a good question we’ve addressed with many patients and their loved ones. The short answer is that a hearing device should typically be replaced about every three to six years or so.

But the full answer is a bit more involved. Several factors may figure into whether it’s time to update your hearing instruments. They include:

  • Level and sophistication of the hearing technology
  • Quality of upkeep and maintenance throughout use
  • Potential changes in your hearing ability or listening lifestyle
  • Condition and performance of your existing hearing devices

Here are five potential signs you need to refresh your hearing technology:

Device Malfunctioning

You do all the recommended maintenance, but things still aren’t right: Replaced batteries drain quickly; sound is still muffled after you change wax guards. The occasional repair is one thing, but regular malfunctions mean it’s time to replace your devices.

Hearing Level Has Changed

Your hearing changes over time because of age, loud sounds, or other health issues. Often, we can adjust your programming to meet your new needs, but sometimes your hearing changes so much that you require a different level of technology.

Repairs Seem Costly

With older devices, the parts are often scarce or the model is discontinued. Sometimes repairing your devices costs enough that it makes more sense to replace them with new hearing aids.

Technology Evolving

Devices have advanced significantly — with better filtering of background noise, rechargeability without the hassle of disposable batteries, tinnitus management, wireless streaming from smartphones and other audio sources, and even fall detection and built-in translation capabilities, depending on the device.

New Interests or Environments

When your lifestyle changes, your tech might need to also. Took up a sport? You’ll probably need moisture resistance. Switched from an office job to a gig outdoors? You’ll likely experience a different noise level now.

Hearing your best is more critical than ever in our changing world. If you think it might be time to upgrade, don’t wait — contact us today!

illustration of a young woman holding a large pencil with a checklist of items in the background

Easy Troubleshooting: 7 Hearing Aid Issues

in ,

You Won’t Miss a Beat With These DIY Hints

Like other electronics, hearing aids can have their down moments. Whether the batteries seem to drain too quickly, you’re getting unpleasant feedback, or there’s no sound at all, you might run into an issue that needs attention.

The good news? A little DIY troubleshooting can make a big difference in getting your devices back up and running. Identifying the potential problem is over half the battle, and the following simple fixes may be just what the doctor ordered.

Feedback or Whistling

Hearing aids work via three main components: a microphone that detects sound, an amplifier to louden the sound, and a receiver to transmit sounds to your ear canal. The more sophisticated the technology, the more it can be personalized to your specific hearing needs and the more likely it has built-in components to automatically adjust to your listening environment and preselected preferences.

If, however, a bit of the amplified sound boomerangs from the ear canal back to the microphone, you might experience some feedback. The feedback may come across as a squeal, a wind-like noise, a whistling sound, a high-pitched buzz, or similar audio. Thankfully, many of today’s modern devices are already designed to help reduce the issue.

If feedback does occur, however, here are some potential steps:

  • Make sure your device’s earmold or dome is inserted or set appropriately.
  • Check your device’s volume, ensuring it’s not too loud.
  • Change out the wax filter, if applicable.
  • Create some distance between any object in your hand and the hearing aid.
  • Address any excess buildup of cerumen or earwax, whether through professional care or safe DIY methods.

Distorted or Weak Sound

If the sound’s not coming through as strongly as it should, it could be a few reasons — perhaps more commonly, the battery:

  • If the hearing instrument uses disposable batteries, make sure they’re specifically compatible with the device, free from dust and dirt, and replaced if old or potentially not working well.
  • If the device is a rechargeable model, give it a good charge — first checking with your manual for proper procedures — and make sure the charger itself is also fully charged.

The problem could lie with a clogged earmold, which can simply be cleaned. Another source could be moisture in the device, which can be remedied with a hearing aid dryer, a dehumidifier, or a gentle wiping of the hearing aid before letting it fully dry.

Another possibility is a broken receiver wire, depending on the type of hearing aid, which would likely require professional repair.

No Sound at All

If you’re not getting any sound, the solution may be as easy as making sure the device is turned on, the battery’s installed, and the microphone isn’t muted.

Other potential steps:

  • If there’s already a battery installed, try replacing it with a fresh one.
  • For rechargeable devices, ensure both the hearing aid and the charger are fully charged.
  • If the earmold is clogged, gently clean it following directions for your device.

If the hearing aid has a receiver wire that’s been damaged, you’ll likely need to take it in for professional care, during which your device can also get a thorough check.

Fast Battery Drainage

Does your device’s battery seem to run out of juice a little too quickly? This might happen if the hearing technology’s left on for extended periods. Turning hearing aids off when not in use — including properly storing them overnight — can be a big help.

Old batteries can also be the source of the problem:

  • For disposable batteries, check the packaging and keep a record of their estimated expiration date — if listed — as well as the date you inserted them into your device.
  • In the case of rechargeable devices that have been in operation a while — 3 to 4 years, for example — consider taking them in for a professional checkup.

Rechargeable Device Not Charging

The convenience of rechargeable hearing devices can’t be beat. Just plug in, charge, and go. If something seems to be getting in the way of quick and easy charging, check to make sure that the:

  • Hearing device is set appropriately in the charging cradle or dock.
  • Hearing device charger is fully charged or properly plugged into the power outlet.

Background Noise Too Prominent

Most hearing instruments today are equipped with directional mics and other features to automatically highlight speech and other sounds you want to hear while filtering out the noises you don’t. Plus, our knowledgeable team can work with you to personalize the built-in capabilities for your individual needs.

If you later find that you’re experiencing too much background noise with your hearing devices, try these steps:

  • Lean into your compatible hearing aid app, if available for your device, that may have settings to further minimize unwanted sounds.
  • If pairing with a Bluetooth accessory that requires a companion app, make sure the app and your internet — if required for the app — are working.
  • Use the telecoil or T-coil function on your device, if available, to tap into hearing loops that some theaters, lecture halls, and other public spots have installed for easier listening within their venues.
  • Try to minimize distracting sounds by controlling your environment, including turning other audio sources down or off, closing the door to background noise, or keeping the noise behind you.

Device Not Connecting to Bluetooth

Bluetooth connectivity has opened another level of capabilities for modern digital hearing aids. It makes streaming a breeze, with music, phone calls, video conversations, and other audio sent directly from a sound source to your hearing devices.

If you’re having trouble pairing your hearing technology with another Bluetooth-enabled electronic device, these steps might be just the trick:

  • Make sure Bluetooth is activated on both your hearing aid and the other equipment.
  • Confirm the devices aren’t already paired, which may at times automatically occur.
  • Ensure your equipment is within range for the connection to take place.
  • Check that any app or wi-fi access needed to work with the other device is on.
  • Unpair other devices that may already be paired with the equipment you’re trying to pair.
  • Consider restarting the pairing process, following the instructions in the hearing aid manual.

Have questions about your hearing devices? Got a technology issue that might go beyond a DIY fix? Different hearing aid styles, models, and types may have different solutions, and we’re happy to help. So don’t wait. Contact our caring team today to get your questions answered or to schedule an appointment!

Illustration of several people in workers' coveralls holding a variety of common home maintenance tools like a screwdriver, wrench, and hammer

6 Ways to Keep Your Hearing Aids in Their Best Shape

in ,

Does hearing technology call for ongoing professional upkeep? Can I handle any needed maintenance at home? How can I tell whether my devices are damaged? Where can I take them for replacement or repair?

Much like today’s tablets and cellphones, hearing aids are powered by complex technology that may require professional attention in certain circumstances, but a little DIY maintenance can go a long way in keeping your devices in top shape.

Self-care of your hearing aids is an important part of keeping them performing their best, and periodic clean and checks with our caring professionals help identify and address any damage or other problems that might otherwise be harder to spot. Read on for six simple tips to maximize your tech’s longevity.

    1. Keep ‘Em Dry and Sanitized
      Water is kryptonite to hearing aids, so remember to remove them before showering or swimming, and use a hearing aid dryer or dehumidifier not only to reduce moisture but to sanitize your technology at the same time.

 

    1. Wipe Off the Wax
      Earwax (also called “cerumen”) naturally accumulates in the ear and on your hearing aid, but gently wiping your devices each night with a soft, dry cloth and clearing any crevices with the provided brush will make quick work of the buildup.

 

    1. Avoid Extreme Temperatures
      It’s no surprise that storing your devices in excess heat — leaving them in a hot car, for example — can cause damage, but did you know that cold and wind can be a problem, too? Protect your hearing aids from spring chills by wearing a hat, scarf, or earmuffs.

 

    1. Check the Batteries
      Batteries typically can last from a few days to a couple of weeks depending on the technology, usage, and other factors, but a constantly beeping hearing aid may mean the batteries need changing. Always keep spares on hand — or consider rechargeable hearing aids — and remember to remove and store batteries at room temperature apart from your devices when not wearing them.

 

    1. Replace the Wax Guard
      If your technology isn’t functioning properly even with fresh batteries, it may be time to change the wax guard — which helps protect against the damaging accumulation of wax, skin particles, and debris. Put your hearing aid’s wax guard on a monthly change schedule.

 

  1. Skip the Pockets
    Pockets seem naturally convenient for carrying loose hearing aids and batteries while on the go, but not so fast! Keep your devices in their case to avoid losing or getting debris on them, and place batteries where they won’t come into contact with keys, coins, and other metals, which can cause battery discharge and other problems.

If you have questions about hearing aid maintenance, please let us know. And don’t forget to schedule your devices for a professional clean and check at least once every six months. We’re here to help!

Q&A: Upgrading Your Hearing Aids

Q&A: Upgrading Your Hearing Aids

in ,

Q: How often should I update my hearing devices?

A: That’s a good question we’ve addressed with many patients and their loved ones. The short answer is that a hearing device should typically be replaced about every three to six years or so.

Really, however, the answer is a bit more involved. Several factors may figure into whether it’s time to update your hearing instruments. They include:

  • Level and sophistication of the hearing technology
  • Quality of upkeep and maintenance throughout use
  • Potential changes in your hearing ability or listening lifestyle
  • Condition and performance of your existing hearing devices

Here are five potential signs you need fresh hearing technology:

Device Malfunctioning

You do all the recommended maintenance, but things still aren’t right: Replaced batteries drain quickly; sound is still muffled after you change wax guards. The occasional repair is one thing, but regular malfunctions mean it’s time to replace your devices.

Hearing Level Has Changed

Your hearing changes over time because of age, loud sounds, or other health issues. Often we can adjust your programming to meet your new needs, but sometimes your hearing changes so much that you require a different level of technology.

Often we can adjust your programming to meet your new needs, but sometimes your hearing changes so much that you require a different level of technology.

Repairs Seem Costly

With older devices, the parts are often scarce or the model is discontinued. Sometimes repairing your devices costs enough that it makes more sense to replace them with new hearing aids.

Technology Evolving

Devices have advanced significantly — with better filtering of background noise, rechargeability without the hassle of disposable batteries, tinnitus management, wireless streaming from smartphones and other audio sources, and even fall detection and built-in translation capabilities, depending on the device.

New Interests or Environments   

When your lifestyle changes, your tech might need to also. Took up a sport? You’ll probably need moisture resistance. Switched from an office job to a gig outdoors? You’ll likely experience a different  noise level now.

Hearing your best is more critical than ever in our changing world — with in-person and virtual communication both playing important roles in today’s new normal. If you think it might be time to update your hearing devices, please don’t wait. Contact us today to get your questions answered or to schedule a consultation and tech demo. We’re HEAR to help!

Illustration of couple traveling with hearing aids

Hear Your Best On The Go

in , ,

6 Tips to Keep Your Hearing Aids at Their Best

Whether you’re on the town or out of town, you depend on your hearing technology to keep you consistently connected. Don’t miss a moment when you’re on the go with these tips for maximizing your hearing.

Protect Your Tech
Hearing aids are tiny computers — keep them safe! If you’re in warmer climes, invest in hearing aid accessories such as a splashguard, a wind protector, or a sport clip. For those of you in less toasty towns, a hat, a scarf, or earmuffs can provide protection.

Use Geotags
Many hearing aids now come with a smartphone app that can assign a geographical “bookmark” — or geotag — to your favorite locations. Simply optimize your hearing aid settings for a location (for example, a coffee shop) and apply a geotag. Every time you return to that spot, the app automatically switches to your preferred settings.

Power Up
Always have extra packages of batteries on hand — don’t wait for the low-battery warning beeps from your devices. If you have rechargeables and you know you’ll be gone overnight, don’t forget the charger!

Keep a Kit on Hand
Whether hitting the road or just heading to the park, you never know when moisture or debris might strike. A pocket-size case filled with essential hearing aid cleaning and maintenance basics is a must. A cleaning cloth, a soft-bristle brush (like the one included with your devices), wax guards, and domes (if applicable) take up almost no space but will be lifesavers in a pinch.

Loop It
More and more public spaces are installing hearing loops. Enable the T-coil setting on your hearing aids and the loop allows you to wirelessly receive audio directly in the devices. Look for the loop logo at participating venues.

Check AGXchange
Headed out of town? Check with us to find an AGXchange practice near your destination. With an AGXchange practice, you can depend on the same level of quality hearing care you’ve come to expect from us.

Contact us to find out more about DIY tips for caring for your hearing devices!

Illustration of an audiologist speaking to two women who have question marks above their heads.

Why Do I Need a Hearing Aid Fitting Appointment?

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Q: What can I expect at my hearing aid fitting?

 

A: Hearing aids are wonderful, sophisticated devices. But better hearing is a journey, not a transaction. That’s why we bring you into the office and spend some time with you answering questions and demonstrating features. Let me walk you through what the typical fitting looks like.

Making Sure Your New Hearing Aids Fit
Before anything else can happen, you have to pull your devices out of the box and slide them in your ears to ensure they fit you. If not, your audiologist will have to exchange them for ones that do, which most likely means returning for another fitting appointment.

Programming Your Devices and Verifying They Meet Your Specific Needs
If everything fits, your audiologist will program your hearing aids with fitting software. They’ll base the programming on your audiogram, which was developed at your hearing evaluation. Your audiogram indicates:

  • The sound frequencies that need to be amplified, and by how much
  • The sound frequencies that you can hear just fine
  • The sound frequencies that can remain loud but might need to be adjusted to minimize your discomfort

Once programmed, if your audiologist is using best practices, they’ll follow up with real-ear measurement. With this process, a slim tube microphone rests in your ear along with your hearing aid. Different sounds are played, and your audiologist can confirm for each whether the volume reaching your eardrum is the correct amount based on your audiogram.

This is where you first experience the benefits of your hearing aids. Especially for those who have a loved one with them at the appointment, this can be an emotional and profound moment.

Learning About Features and Maintenance
Hearing aid developers make sure today’s hearing aids are as user-friendly as possible. But you still need to learn the basics, so by the time you leave your fitting appointment, you’ll know:

  • How to change and dispose of batteries. If your hearing aids are rechargeable, you’ll learn the features of the charging station.
  • How to change programs, adjust volume, or make any other adjustments that aren’t automated.
  • How to clean and maintain your hearing aids.
  • How basic features work, such as connecting via T-coil to a looping system.
  • How advanced features work, such as streaming audio from your smartphone directly to your hearing aids.
  • How to use remote controls and other accessories.

You’ll also get an instruction guides, cleaning tools, a storage case, and a supply of batteries (or a charging station).

Understanding What’s Ahead
Today’s hearing aids are technologically sophisticated and easy to use, but they’re not a grab-n-go solution. Your brain is, in a sense, out of practice. All of a sudden, it has to make sense of sounds it hasn’t heard in a long time.

That’s why there is an adjustment period. Your audiologist will discuss this in more detail, so you know what to expect and don’t get discouraged. They’ll also give you a wearing schedule for the first few weeks, so you don’t overdo it. Easing you into this new world of sound is the best way to ensure success.

Scheduling the First Follow-Up Appointment
A skilled audiologist and advanced fitting software do a lot of the heavy lifting, but it all happens in the controlled environment of a clinic. As you live your life, you’ll enjoy the benefits of better hearing. But you’ll also notice ways your devices could help more, especially in noisy environments.

That’s why you’ll schedule a follow-up appointment. Your audiologist expects you to have feedback on how to improve your listening experience. You’ll also no doubt have questions you’ve thought of since the fitting appointment.

Your Hearing Care Partner
Don’t be shy. Speak up with any worries or questions. Your audiologist’s main concern is you hearing better. They’ve no doubt allotted 90 minutes to two hours for this appointment — they want you to leave the fitting appointment feeling confident and excited about the possibilities. Think of them as a knowledgeable partner eager to help you on your better-hearing journey!

Illustration of an audiologist looking at a large ear.

Hearing Care 101 – The Importance of Your Follow-Up Appointment

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Hearing Care 101 – The Follow-Up Appointment

Q: I have a hearing aid follow-up appointment soon. What can I expect?

A: Better hearing is a journey, not a moment. Your hearing aid follow-up appointment is an important part of that journey. The more prepared you are for the follow-up, the more you’ll get out of it. Let’s take a look.

The Preparation

As much as you can between now and your follow-up, make note of how well you’re doing with your hearing aids. In what situations are you enjoying them? Which environments are challenging? Which important voices in your life still aren’t clear? Are the battery doors causing you trouble? Do they feel tight or loose in your ear? Bring your notes — and any questions you have — to your appointment.

The Conversation

This is the crux of the follow-up. Your provider will ask you questions, and vice versa. The more feedback you can offer, the better your provider can help. Every environment that gives you a challenge tells your provider valuable information about your hearing aid settings. Same with every loved one’s voice that still isn’t quite right.

But the more emotional or psychological components are key too. Your provider will want you to describe your overall impression of the hearing aids, such as what you like and don’t like, which expectations were exceeded, and which went unmet. This, too, tells your provider more than you might realize. There’s no such thing as too much feedback at a follow-up appointment!

The Refresher

You learned a lot in your evaluation and fitting appointments. Part of your follow-up appointment will be devoted to reviewing the care and maintenance of your devices. You’ll also probably get a refresher on which programs do what, how to access them, and how to use the smartphone app (if applicable).

The Adjustments

Your provider will use everything gathered in your feedback to make adjustments to your devices. This could include adding additional programs, fine-tuning existing ones, or providing you with different domes or tubing.

If some of your feedback suggests your ears and brain are having trouble working together after years of hearing loss, you might be assigned exercises to help establish a stronger ear-brain relationship. It’s a lot like physical therapy after an injury. But in this case, it will most likely be tasks done on your computer at home.

The Next Step

Your provider will probably schedule another follow-up for a couple of weeks out.

The more adjustments made or exercises assigned, the sooner it may be. Your provider wants to catch issues as soon as possible. They want you to thrive on your better-hearing journey just as much as you do!

Illustration of a hand holding a hearing aid with a puddle in the background

Q&A: Water and Hearing Aids | 6 Tips to Keep Hearing Devices Dry

in ,

Q&A: Water and Hearing Aids

Q: Are my hearing aids really kaput if they get wet?

A: If you only knew how often we get this important question. As powerful as they are, hearing aids — like all electronics — have a couple of Achilles’ heels, and one of them is water. The moisture could come from a swimming pool, a shower, or even the sweat from working out or soaking up a hot summer day, but it all comes down to this: Wetness can permanently put your hearing aids out of commission.

Of course there’s always the potential miracle — who hasn’t heard the occasional story of a friend or loved one accidentally putting their hearing technology, personal music player, smartphone, or other treasured device through the washing machine only to have it continue working without seemingly skipping a beat? That’s some rare luck, however, so it’s important to stick to prevention.

Here are six ways to help keep wetness away from your hearing aids:

    1. Avoid Moisture Altogether
      Remember to take your devices out of your ears before showering, hitting the pool, or getting into the hot tub, and be sure to store them in their own secure case rather than loose in a pocket or purse.

 

    1. Wipe Them Down
      Wiping your devices daily with a clean, dry cloth helps clear moisture and debris and helps reduce the risk of damage.

 

    1. Stay Vigilant
      Water-resistant hearing aids aren’t waterproof, so keep these types of devices out of the shower, pool, and hot tub, too. Otherwise, they can get damaged when immersed.

 

    1. Use Hearing Aid Covers
      These handy helpers can aid in protecting your devices from water splashes and keep out dust and dirt, too.

 

    1. Consider a Hearing Aid Dryer or Dehumidifier
      This small appliance not only dries and sanitizes your devices as you sleep but can also double as their regular storage container.

 

    1. Keep a Hat On Hand
      You never know when an unexpected rain shower might crash your outdoor fun. Having a spare hat can help keep the rain off you as well as your hearing aids.

 

Some simple steps at home can help keep your hearing aids dry and working well. Bringing them in periodically for a professional clean and check goes a long way, too. If it’s been a while since they’ve had a good once-over or they don’t seem to be operating their best, don’t delay. Schedule an appointment with our caring team today!

Ready to take the next step towards better hearing?
Contact us to book an appointment.

Call us today:

(289) 963-1512

Salus Hearing And Tinnitus Centre

Accredited Business BBB

Map of Salus Hearing and Tinnitus Centre

2200 Rutherford Rd #202, Concord, ON L4K 5V2